You may cancel your order as soon as you have placed it until 14 days upon receipt. We'll issue a full refund and you can return the order free of charge for any reason. However, we'd appreciate it if you would tell us why you are returning your order, as it might help us to improve our services.
You can also partially cancel your order. No problem at all!
To cancel an order that hasn't been shipped yet:
Please click the cancellation link in the order confirmation e-mail or contact ToyPro customer service. We'll immediately issue a refund. Depending on your payment method, it can take several business days for the refund to show up in your account.
To cancel an order that has already been shipped:
As soon as we ship your order, we'll send you an e-mail confirmation. You can still cancel the order until 14 days upon receipt. To cancel, please contact ToyPro customer service and follow the instructions. As soon as we have received your order, we'll inform you and issue a refund. Depending on your payment method, it can take several business days for the refund to show up in your account.
You can return your order to this address:
ToyPro LLC - Returns
3912 Bristol Oaks Drive
Louisville, KY 40299-3586
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